Effective Date: January 1, 2024
At Haul My Junk, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services or visit our website.
1. Information We Collect
We collect various types of information to provide you with the best possible service. The types of information we may collect include:
- Personal Information: When you contact us or use our services, we may collect personal information such as your name, phone number, email address, and physical address.
- Service-Related Information: Details related to the junk removal services you request, including the type of items to be removed, service location, and any other service-specific details.
- Payment Information: For transactions, we may collect payment information such as credit card details. This information is collected and processed securely.
- Automatically Collected Information: When you visit our website, we may automatically collect information such as your IP address, browser type, device type, and pages viewed. This helps us improve our website and services.
2. How We Use Your Information
The information we collect is used to:
- Provide and improve our junk removal services
- Communicate with you regarding service requests, updates, and promotional offers
- Process payments and transactions
- Improve our website, user experience, and service offerings
- Comply with legal obligations and resolve any disputes
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party service providers who assist us with our business operations, such as payment processing or service scheduling.
- Legal Obligations: When required by law, we may disclose your information to comply with legal processes or protect our rights and property.
4. Data Security
We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can choose to disable cookies through your browser settings, but doing so may limit your access to certain features of our website.
6. Your Choices
You have the right to:
- Access and review the personal information we hold about you
- Request corrections or updates to your personal information
- Opt-out of receiving promotional communications at any time
- Request the deletion of your personal information, subject to legal obligations
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Phone: (346) 328-8838
Email: contact@haulmyjunktx.com